rx8bet Privacy Policy

This Privacy Policy ("Policy") explains in detail what types of information we collect during your registration and use of the rx8bet platform, how we store it, who we share it with, and what rights you have regarding your information. By creating an account on rx8bet or using the platform, you are considered to have accepted all the terms of this Policy.

We believe privacy is a fundamental right. That is why we place the protection of users' personal information at the highest priority at every level of our platform. If you have any questions, please contact us.

What Information We Collect

We collect various types of information to ensure a safe and smooth experience on the rx8bet platform. Each type is described in detail below.

1.1 Information Provided at Registration

When you create an account on rx8bet, you are required to provide the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• Valid email address
• Preferred username and password
• Mobile number (for bKash / Nagad / Rocket / Upay transactions)

1.2 Identity Verification (KYC) Information

We verify identity to ensure secure financial transactions and prevent fraud. The following documents may be requested during this process:

• National ID card (NID) or a copy of passport
• Bank account or mobile banking details (for withdrawal verification only)
• Selfie or photo (if required)

1.3 Automatically Collected Information

When you browse or use our platform, we automatically log the following technical information:

• IP address and device identifier information
• Browser type, version, and operating system
• Which pages were visited on the platform and for how long
• Referral URL (where you came from before reaching our site)
• Cookies and session tokens

1.4 Transaction Information

During deposit and withdrawal processes, we store information about the transaction amount, date, time, and payment method. This information is necessary for financial security and dispute resolution.

How Collected Information Is Used

rx8bet uses your personal information only for specific and legitimate purposes. Each purpose is clearly stated below:

2.1 Account Management

We use your registration information to create, verify, secure, and recover your account. This ensures your uninterrupted access to the rx8bet platform.

2.2 Financial Transaction Processing

We use your payment information to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳800.

2.3 Customer Support

Our support team verifies your account information to resolve your complaints or questions via 24/7 live chat or email.

2.4 Fraud Prevention and Security

We analyze IP logs, device information, and transaction history to detect and prevent multiple accounts, money laundering, and other illegal activities.

2.5 Responsible Gaming

By monitoring your betting patterns, we identify problematic gambling behavior and offer assistance when needed. Visit our Responsible Gaming page to learn more.

2.6 Platform Improvement

By analyzing user behavior, we improve the platform's performance, design, and game offerings. This analysis is always conducted using privacy-preserving methods.

Information Storage and Security

rx8bet applies industry-standard technical and organizational measures to protect your personal information. The key features of our security framework are as follows:

3.1 SSL Encryption

All data transfers on our platform are secured with 256-bit SSL (Secure Socket Layer) encryption technology. This ensures that no information exchanged between your browser and our servers can be read by third parties.

3.2 Secure Data Storage

Your information is stored in encrypted form on secure servers. Passwords are never stored directly — they are secured using a one-way hashing algorithm.

3.3 Access Control

Only authorized personnel can access your data, and only as required for their specific role. Every access is logged and regularly audited.

3.4 Data Retention Period

Information is retained while your account is active and for a defined period after closure to meet legal or regulatory requirements. Information that is no longer needed is deleted on a regular basis.

Sharing Information with Third Parties

rx8bet does not sell your personal information and does not share it with third parties for advertising purposes. Information is shared only in the limited circumstances described below:

4.1 Payment Processors

The necessary information is shared with the relevant payment provider to process transactions via bKash, Nagad, Rocket, Upay, and bank transfer. This sharing is solely for completing the transaction and is governed by the respective party's own privacy policy.

4.2 Game Providers

Gameplay data (bet amounts, results) may be shared with game developers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and Ezugi, which is essential for game operation. Personal identity information is not used in this context.

4.3 Legal Obligations

We may be required to provide necessary information to comply with court orders, lawful requests from law enforcement agencies, or other legal obligations.

4.4 Business Transfers

If rx8bet ever undergoes a change of ownership or a business merger, user information may be transferred to the new owner. We will notify you and update this Policy before any such change takes place.

Cookies and Tracking Technologies

rx8bet uses cookies and similar technologies for various purposes. Cookies are small text files stored on your device.

5.1 Essential Cookies

These cookies are necessary for the basic functionality of the platform, such as maintaining login sessions and security tokens. They cannot be disabled.

5.2 Performance Cookies

These cookies are used to analyze which pages are visited most and where errors occur, in order to improve the platform.

5.3 Preference Cookies

These cookies are used to remember language preferences, display settings, and other personal preferences. They can be deleted from your browser settings.

Your Rights Regarding Your Information

Every user registered on the rx8bet platform has the following rights:

6.1 Right to Access Information

You can request at any time to find out what information we hold about you. We will provide that information within a reasonable time.

6.2 Right to Correct Information

If any of your stored information is incorrect, you can request that it be corrected. Personal account information can also be updated directly from profile settings.

6.3 Right to Delete Information

You can request that your personal information be deleted by closing your account. However, certain transaction records may be retained for a defined period due to legal obligations.

6.4 Right to Object to Processing

You can object to the processing of your information for marketing or analytical purposes. We will review your request within a reasonable time.

6.5 Right to Data Portability

You can request a copy of your own information in a machine-readable format. To make this request, email [email protected].

Protection of Minors

rx8bet is for users aged 21 and above only. We do not intentionally collect any personal information from minors.

By verifying date of birth at registration, we confirm that the user meets the minimum age requirement. If we are informed that a minor has created an account, we will immediately close that account and delete the associated information.

If you suspect that your child or any minor has created an account on our platform, please contact [email protected] immediately.

Changes to This Policy

rx8bet reserves the right to update this Privacy Policy from time to time. If significant changes are made to the Policy, we will notify you in the following ways:

• A notice will be sent to your registered email address
• A notification will be displayed when you log in to the platform
• The "Last Updated" date at the top of this page will be changed

Continued use of the platform after changes have been made will be considered acceptance of the new Policy. If you do not agree to the updated Policy, please close your account and contact us.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our support team is available seven days a week, twenty-four hours a day, to assist you in Bengali.